Terms of service
Last Updated: September 10, 2026
1. Overview
This website is operated by WJORA.
Throughout the site, the terms “we,” “us,” and “our” refer to WJORA.
WJORA offers this website, including all information, products, features, tools, and services available through this site, to you conditioned upon your acceptance of these Terms of Service and all other policies referenced herein.
By visiting our website, placing an order, or otherwise using our services (collectively, the “Services”), you agree to be bound by these Terms of Service.
Please read these Terms carefully before using our website.
If you do not agree to these Terms, you should not use the Services or place an order with us.
Our store is hosted by Shopify, which provides the e-commerce platform that allows us to offer our products and Services to you.
2. Eligibility
By using our Services, you represent that you are at least the age of majority in your jurisdiction, or that you are using the Services with the permission and supervision of a parent or legal guardian where permitted by applicable law.
You may not use our products or Services for any unlawful or unauthorized purpose.
3. General Conditions
We reserve the right to refuse or cancel orders or Services where reasonably necessary, including in cases involving suspected fraud, payment issues, abuse, inventory errors, pricing errors, shipping restrictions, or violations of these Terms.
Any exercise of these rights remains subject to applicable consumer protection laws.
You agree not to reproduce, duplicate, copy, sell, resell, exploit, or misuse any portion of the Services, website content, or access to the Services without our prior written permission, except where permitted by law.
4. Product Information
We make reasonable efforts to display our products, descriptions, specifications, images, and other information as accurately as possible.
However, colors and appearance may vary depending on your device, screen settings, lighting, and other factors.
Product packaging, minor design details, or components may occasionally differ from photographs where suppliers make non-material manufacturing or packaging updates.
Any material product characteristics will be described as accurately as reasonably possible.
We reserve the right to modify or discontinue products at any time, subject to applicable law.
5. Pricing
Prices displayed on our website may change from time to time without prior notice.
The price applicable to your order is generally the price displayed and confirmed at checkout when your order is placed.
We reserve the right to correct genuine pricing, typographical, technical, or listing errors.
If an error materially affects an order that has already been submitted, we may contact you before fulfillment to provide the correct information and, where appropriate, allow you to confirm or cancel the order.
Taxes, duties, customs fees, shipping charges, and other applicable costs will be handled as described at checkout and in our Shipping Policy.
6. Orders
Submitting an order does not guarantee that the order will be accepted or fulfilled.
We may review orders for availability, payment authorization, fraud prevention, shipping restrictions, or other legitimate business reasons.
We reserve the right to limit or cancel quantities purchased per person, household, account, payment method, billing address, shipping address, or order where reasonably necessary.
If we cancel an order before shipment after payment has been collected, the applicable payment will be refunded.
Customers are responsible for providing complete and accurate billing, shipping, contact, and payment information.
7. Payment
All payments must be made using the payment methods available at checkout.
You represent that you are authorized to use the payment method provided for your order.
Payments may be processed by third-party payment providers such as Shopify Payments, PayPal, card networks, banks, or other payment processors.
We do not control delays, authorization decisions, or security checks carried out independently by those providers.
8. Fraud and High-Risk Orders
We reserve the right to place an order on hold, request additional verification, or cancel an order if it is reasonably identified as potentially fraudulent, abusive, unauthorized, or high-risk.
We may request additional information reasonably necessary to verify an order before fulfillment.
If we cancel a paid order before shipment, the applicable payment will be refunded.
9. Shipping and Fulfillment
Orders may be processed and fulfilled by WJORA's third-party suppliers, logistics providers, and fulfillment partners from different locations depending on product availability and the customer's destination.
Products in the same order may occasionally arrive in separate packages.
Processing times, estimated delivery times, customs information, incorrect addresses, delivery issues, and other shipping matters are governed by our Shipping Policy.
Estimated delivery times are estimates and are not guaranteed delivery dates unless explicitly stated otherwise.
Customers are responsible for providing an accurate and complete delivery address.
10. Customs, Duties and Taxes
International orders may be subject to import duties, customs charges, VAT, brokerage fees, or other taxes imposed by the destination country.
Unless these charges are explicitly collected at checkout, customers may be responsible for paying applicable import-related charges, as described in our Shipping Policy.
Nothing in this section overrides any obligations imposed on WJORA by applicable law.
11. Returns and Refunds
Returns, refunds, exchanges, damaged products, incorrect products, cancellations, and related matters are governed by our Refund & Return Policy.
Customers must follow the return instructions provided by WJORA before sending products back.
Products should not be returned to the address shown on the original shipment unless WJORA has specifically confirmed that address for the return.
Unauthorized returns or returns sent to an incorrect location may be delayed or rejected where permitted by applicable law.
Nothing in these Terms limits consumer rights that cannot legally be excluded.
12. Order Cancellations
Cancellation requests should be submitted before an order enters fulfillment.
Because orders may be processed quickly, we cannot guarantee that every cancellation request can be approved.
Once an order has been shipped, it must generally be handled under our Refund & Return Policy rather than as an order cancellation.
Any mandatory cancellation or withdrawal rights under applicable consumer law remain unaffected.
13. Customer Responsibilities
You agree to provide current, complete, and accurate information when placing an order or communicating with us.
You are responsible for reviewing your order details before completing checkout.
You must not knowingly:
- Provide false or misleading information;
- Use another person's payment information without authorization;
- Submit fraudulent claims, disputes, chargebacks, or refund requests;
- Abuse our return, replacement, refund, or promotional programs;
- Attempt to interfere with the security or operation of our website; or
- Use our Services in violation of applicable law.
We may investigate suspected misuse and request reasonable supporting information before processing a refund, replacement, or other claim.
This does not restrict legitimate consumer complaints, payment disputes, or statutory rights.
14. Promotions and Discount Codes
Promotional offers and discount codes may be subject to specific eligibility requirements, expiration dates, product restrictions, minimum purchase requirements, or other conditions disclosed with the promotion.
Unless otherwise stated, promotional codes cannot be combined.
We reserve the right to cancel or refuse promotional benefits obtained through fraud, technical errors, manipulation, or abuse.
15. Reviews and User Content
If you submit a product review, photograph, comment, testimonial, or other content to WJORA, you confirm that you have the right to provide that content.
You must not submit unlawful, fraudulent, defamatory, threatening, infringing, misleading, or malicious content.
Where permitted by applicable law, you grant WJORA a non-exclusive, worldwide, royalty-free license to display and use content that you voluntarily submit to us for purposes connected with our business and Services.
We will not knowingly present fabricated customer reviews or materially alter legitimate reviews in a misleading manner.
16. Intellectual Property
Unless otherwise stated, the WJORA name, branding, website design, text, graphics, photographs, logos, and original website content are owned by or licensed to WJORA and are protected by applicable intellectual property laws.
You may use our website only for personal, non-commercial shopping purposes unless we give you written permission otherwise.
Nothing in these Terms transfers ownership of our intellectual property to you.
17. Third-Party Services
Our Services may rely on third-party providers, including Shopify, payment processors, shipping carriers, fulfillment providers, analytics providers, and other technology or business partners.
Certain third-party services may be governed by their own terms and privacy policies.
We are not responsible for independent acts or omissions of third parties to the extent permitted by applicable law.
18. Third-Party Links
Our website may contain links to websites or services operated by third parties.
We do not control those third-party websites and are not responsible for their content, security, availability, accuracy, privacy practices, or terms.
You access third-party websites at your own discretion.
19. Prohibited Uses
You may not use the website or Services:
- For unlawful purposes;
- To violate applicable laws or regulations;
- To infringe intellectual property rights;
- To submit false or misleading information;
- To transmit malware, viruses, or malicious code;
- To collect personal information about others unlawfully;
- To spam, phish, scrape, or interfere with the Services;
- To circumvent security features;
- To commit fraud or payment abuse; or
- To interfere with the operation of our website or another person's use of the Services.
We may restrict or terminate access to the Services where we reasonably believe these Terms have been violated.
20. Disclaimer of Warranties
We make reasonable efforts to provide accurate and reliable Services.
However, to the maximum extent permitted by applicable law, we do not guarantee that the website will always be uninterrupted, error-free, secure, or available at all times.
Nothing in these Terms excludes or limits warranties, guarantees, remedies, or consumer rights that cannot legally be excluded.
21. Limitation of Liability
To the maximum extent permitted by applicable law, WJORA will not be liable for indirect, incidental, special, consequential, or purely economic losses arising from use of the website or Services where such liability may lawfully be limited.
Nothing in these Terms excludes or limits liability where exclusion or limitation is prohibited by law, including liability arising from fraud, willful misconduct, or other liability that cannot legally be excluded.
Your statutory consumer rights remain unaffected.
22. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold WJORA harmless from reasonable claims, losses, liabilities, and expenses arising directly from your unlawful use of the Services, your material violation of these Terms, or your infringement of another person's rights.
This provision does not apply to ordinary consumer claims or restrict any rights available under applicable consumer law.
23. Privacy
Your submission and processing of personal information through the Services are governed by our Privacy Policy.
Please review our Privacy Policy for information about how personal information is collected, used, disclosed, and protected.
24. Errors and Omissions
Occasionally, information on our website may contain genuine typographical errors, inaccuracies, or omissions relating to product descriptions, prices, promotions, shipping charges, delivery estimates, or availability.
We reserve the right to correct genuine errors and update information.
Where an error materially affects an order that has already been placed, we will handle the issue reasonably and in accordance with applicable consumer law.
25. Severability
If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted or severed where necessary.
The remaining provisions will continue in effect.
26. No Waiver
If we do not immediately enforce a provision of these Terms, this does not mean we permanently waive our right to enforce it later.
27. Entire Agreement
These Terms of Service, together with our Privacy Policy, Refund & Return Policy, Shipping Policy, and any other policies displayed on our website, constitute the agreement governing your use of our Services, subject to rights and obligations imposed by applicable law.
28. Changes to These Terms
We may update these Terms of Service from time to time to reflect changes to our Services, business practices, legal requirements, or operational needs.
Changes will be posted on this page with an updated “Last Updated” date.
Changes will not retroactively remove consumer rights that applied to transactions completed before the change where prohibited by law.
29. Governing Law
These Terms are governed by the laws applicable to WJORA's place of establishment, without depriving consumers of mandatory protections provided by the laws that apply to them.
Consumers may retain additional rights under the laws of their country or region.
30. Contact Information
Questions about these Terms of Service may be sent to:
WJORA Customer Support
Email: cheahaaron703@gmail.com